Tag Archives: IT Calgary

How Can Hemi IT Help You With IT Infrastructure Design and Workflow Planning?

Engineer or Technician working at computers

Did you know the big data industry is said to exceed $100 billion by 2023? This means it’s more important than ever to properly manage your business IT infrastructure.

Outsourcing this responsibility is one of the best ways to do so, but not everybody understands how it can benefit their company’s IT infrastructure.

Let’s dive into how Hemi IT Solutions can help you. Continue reading

8 Benefits of Managed IT Services for Your Business

two people searching for managed IT services

Are you looking to improve your business with managed IT services? If so, you’re far from alone. Experts estimate that around 37% of all small business IT tasks are outsourced because they often require specialized skills.

Of course, choosing an in-house and outsourced team can be complicated for most businesses, which may leave you wondering whether or not you really need managed IT services. After all, can’t your team tackle your IT needs alone?

Let’s take a critical look at the key ways that IT services help your brand boost productivity, save valuable time and money, improve your infrastructure, and much more. Continue reading

When Things Go Wrong: How to Build a Solid Troubleshooting Protocol

woman stressed sitting a laptop

Did you know there are about 15 to 50 errors per 1000 lines of delivered code? As a result, it’s becoming more crucial to have proper troubleshooting procedures in place.

Customer service usually fails because your representatives aren’t ready to solve every problem. Therefore, businesses need to create customer service protocols to prevent failures when things go wrong.

Troubleshooting refers to the method used to solve problems. Companies should establish a troubleshooting protocol for both customer service and employees.

Without practical solutions, customers will start looking elsewhere for their needs. Keep reading to learn how to build a solid troubleshooting process. Continue reading

Educating Your Employees on Digital Hygiene Practices

Did you know that cyber crimes are becoming more prevalent and that signs show they will continue to become more prevalent year by year? Many people are amazed at all the benefits of technological progress. However, technological progress also brings certain disadvantages along with it.

As this trend continues, digital hygiene will become more important for businesses. If you have not already suffered because of poor data hygiene, consider yourself lucky. It is not because cybercrime is an unlikely occurrence.

So how can you ensure that your employees follow great data hygiene practices? Read on to learn about the most important things to ensure that your employees know about proper data security! Continue reading